Optimize Risk Adjustment Performance With AI & Analytics

December 4, 2018 AHIP Webinar Recording

Webinar Speakers


The Pharmacy and Health Dept Manager and Risk Adjustment Supervisor for Chinese Community Health Plan (CCHP) join together to reveal the technology they've adopted to drive significant improvements.

They manage risk adjustment activities for more than 20,000 members across Medicare, Commercial, and ACA lines of business. Watch this recording to hear more about their operational journey over the last few years.

Webinar Highlights

Two years into leveraging NLP-enabled technology, CCHP has realized several retrospective review performance improvements, including year-over-year MA revenue gains, an 80 percent decrease in document reviews, and improved efficiencies across chart chase.

Bolstered by these wins, CCHP has expanded its use of NLP into suspecting analytics and targeted physician education outreach, a program they initiated across MA and ACA member populations. Hear how CCHP is now able to:

  • Code ahead of schedule, usually about 3+ months in advance
  • Focus their chart chase efforts
  • Identify additional unsubstantiated codes
  • Track, measure, and report on physician gap closure using analytics


View the Webinar Recording

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