360° Risk Adjustment:

Using Technology to Drive Transformation

October 5, 2017 AHIP Webinar Recording

Webinar Highlights

Anand ShroffAlan Chuang, Director, Pharmacy Services & Health Management, Chinese Community Health Plan (CCHP), shares his experiences and learnings on how working with technology has helped him to do more with less.

Find out how his health plan leveraged technology to improve their risk adjustment operations—from increased ROI to greater physician gap closure rates—all while moving coding in-house.


Key Takeaways

Discover how CCHP was able to:
  • Better monitor physician performance and gap closure rates
  • Address missed coding opportunities and lack of provider engagement through NLP-driven insights
  • Identify HCCs with greater accuracy and volume, improving incremental gains
  • Use analytics to prioritize chart retrieval and maximize yield 
  • Share chart information across departments

View the Webinar Recording

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